maine dhhs phone number
Email your appeal to [email protected] or any of the regional offices. Farmington, ME 04938, Option 3: E-mail an application to [email protected]. Please note the services currently offered at each office. The letter was date Nov. 11th. A: No, due to laws regarding confidentiality OCFS cannot give information regarding our involvement with families. To contact your childs social worker/caseworker, please call the worker at his/her district office: When calling, if you are unable to reach the worker, please leave a specific detailed message and a time when you will be available. Students documented as being part of a family engaged in migrant agricultural work are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. Contact Us, Office of Aging & Disability Services 2 Anthony Avenue, Augusta, ME 04333-0011Tel. TTY: Maine relay 711, Maine Department of Health and Human Services, Americans With Disabilities Act/Civil Rights Compliance. Office for Family Independence TTY: Maine relay 711, Maine Department of Health and Human Services, Temporary Assistance for Needy Families (TANF), Higher Opportunity for Pathways to Employment (HOPE), Supplemental Nutrition Assistance Program (SNAP), Supplemental Nutrition Assistance Program Employment and Training, Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), Resources for the end of the Public Health Emergency, Community Eligibility Provision or Special Provision II school, Community College Verification Form (PDF), https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, Notifications - Maine SNAP-Ed (mainesnap-ed.org), Women, Infant, and Children (WIC) program, Supplemental Nutrition Assistance Program (SNAP) Rules(Word), Americans With Disabilities Act/Civil Rights Compliance. A: Sometimes families fall into old patterns, even if OCFS has completed an investigation. Phone: 1-800-977-6740 (TTY 711) Fax: 1-877-314-8775 Email: [email protected] To report suspected child abuse and/or neglect call Intake 1-800-452-1999, if you are deaf or hard of hearing call 711 (Maine Relay). 114 Corn Shop Lane It a prosecutable offense to give the card and/or benefits away. To jump to the last selected command use Ctrl+]. 109 Capitol Street FAX: (207) 287-3005 The Office for Family Independence (OFI) has created a Community College Verification Form (PDF) to simplify verifying SNAP eligibility for post-secondary students at community colleges. Farmington SNAP Office. For information about additional program and services offered by the Office for Family Independence, see Additional Resources. 207-629-4000. Fax: (207) 287-3005 Health and Human Services Q: What if I made a report and the situation has not improved? They must have been enrolled in school in June 2022. Find the latest and most accurate information on DHHS, Sanford Address 890 Main Street Suite 208 Sanford, ME - 04073 Email Official Website Hours Monday 8:00 am - 5:00 pm Tuesday 8:00 am - 5:00 pm Wednesday 8:00 am - 5:00 pm Thursday 8:00 am - 5:00 pm Friday 8:00 am - 5:00 pm Phone (207) 490-5443 Frequently Asked Questions Amazon waives delivery fees on purchases of $35 or more. Find the latest and most accurate information on DHHS, Farmington, 114 Corn Shop Ln. For further assistance, please contact: Dayna Collins It looks like your browser does not have JavaScript enabled. Provides Social Services including Child Welfare Programs, Food Assistance Programs, Temporary Cash Assistance Programs, Medicaid Programs . No. My review and paperwork were done well in advance of the deadline. All others should call the Child Welfare Intake hotline at 1-800-452-1999. Health and Human Services The Maine Community College System is Maine's comprehensive two-year college system offering over 300 career and transfer programs, continuing education and customized training for business and industry. In SNAP-Ed, participants receive nutrition education services with helpful information on how to eat healthy on a budget. Benefits for August through November 2021 were issued June 21 - 25 and September 12, 2022. Q: When should I call? Health and Human Services Communications Director, Maine Department of Health and Human Services Read our Summary of Changes (PDF). Frequently Asked Questions . The Office of Aging and Disability Services (OADS) supports older and disabled Mainers by providing Adult Protective, Brain Injury, Intellectual and Developmental Disability, and Long-Term Care Services to the state, in addition to Aging and Community services. Phone: (207) 287-3707 FAX: (207) 287-3005 TTY: Maine relay 711. There are lots of opportunities available at no cost. If you believe they did not receive the correct amount of P-EBT, you can complete a P-EBT Reconciliation Application. The Department operates two state psychiatric hospitals; provides public health information, guidance and management through the Maine Center for Disease Control and Prevention; and provides oversight to hospitals, nursing homes and other health care entities through the Division of Licensing and Regulatory Services. Intake caseworkers are available 24 hours a day, 7 days a week, including holidays. You can look forward to simple tips for healthy eating, low-cost recipes, grocery shopping ideas, tips on getting the family to drink more water and more. I guess my only option is to mail in the info requested and hope you accept it when you get it. Phone (207) 778-8400. They must have been eligible for Free/Reduced price meal benefits during the 2021-2022 school year. Department of To be eligible for this program, individuals must meet all of the following criteria: The average monthly benefit for children under 6 is about $33 but varies greatly from month to month. MaineCare Member Services office hours are Monday and Wednesday from 8 a.m. to 6 p.m. and Tuesday, Thursday and Friday from 8 a.m. to 5 p.m. Some school aged children had their summer benefits issued December 5, 2022 to be available December 9, 2022. [email protected]. TTY: Maine relay 711, Maine Department of Health and Human Services, https://www.maine.gov/dhhs/ofi/programs-services, (For Long Term Care questions: see Machias Office), (For Long Term Care questions: see Portland Office), (For Long Term Care questions: see Augusta Office - For Child Support services: see Lewiston Office), (For Child Support services: see Caribou Office), (For Child Support services: see Ellsworth Office), (For Child Support services: see Augusta Office), (For Child Support services: see Lewiston Office), Americans With Disabilities Act/Civil Rights Compliance. P-EBT cards are issued for each eligible child not on SNAP. If you are unable to reach a supervisor, you may call the District DHHS Assistant Program Administrator or the District DHHS Program Administrator. Received a letter on Nov. 21st requesting information about bank accounts to be sent before Nov. Department of Health and Human Services Accessibility & Policy. 114 Corn Shop Lane. P.O. Provider Resources DHHS District Office hours of operation are from 8:00 am - 5:00 pm Monday through Friday.If you are not sure which District Office covers your town: Copyright 2022 Contact DHHS, 109 Capitol Street Provider Relations Specialist Phone Listing. All rights reserved. 109 Capitol Street Department of Health and Human Services Maine (Maine DHHS) phone number is 800-821-5821, located at 109 Capitol St, Augusta, Maine 04330 where you can speak to a real person from . Health and Human Services Option 2: Download and mail an application. Online:report fraud, Department of Students documented as experiencing homelessness are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. P-EBT cards can take 14 days or longer to be delivered due to postal delays. They must have been receiving SNAP benefits in Maine in a given month (August 2021 through June 2022) to be eligible for P-EBT for that month. If you dont have information they have requested but can get it you may ask to call back later and provide additional information. Augusta, Maine04333, Phone: (207) 287-3707 11 State House Station Call the number on the back of the card to check the P-EBT balance regularly to be sure you are aware of all benefits. School breakfast and lunch were available at no cost for all Maine students this past year but universal free lunches in Maine schools do not confer eligibility. Phone (207) 596-4262. Q: What information should be reported? DHHS Address Department of Health and Human Services 109 Capitol Street 11 State House Station Augusta, Maine 04333 Phone: (207) 287-3707 FAX: (207) 287-3005 TTY: Maine relay 711 Accessibility & Policy DHHS Tribal Collaboration Policy (PDF) Americans With Disabilities Act/Civil Rights Compliance Language Access Non-Discrimination Notice To activate a command, use Enter. The Supplemental Nutrition Assistance Program (SNAP) provides a monthly benefit to help low-income households purchase nutritious food. To navigate through the Ribbon, use standard browser navigation keys. Most states offer the ability to apply for food assistance program online or in-person at local county offices. Also see: Medicare.gov or Call 1-800-MEDICARE (for people with Medicare) August and June each only count as of a school year month. If you have questions during the call that the Intake caseworker cannot answer you can request to speak with an Intake supervisor. Call 1-855-797-4357 or go to your local DHHS Office to request an appeal Tell them that you want to appeal the decision. Q: How do I know what action DHHS has taken in response to my report? Contact Us, District Office locations|Media and press inquiries, Phone:1 (855) 797-4357 Generally, phone contact with the social worker to discuss a case-related issue is preferable to email or texting due to confidentiality concerns. FAX: (207) 287-3005 It is not required for FOAA requests to be submitted online. Yes. Office for Family Independence 114 Corn Shop Lane Farmington, ME 04938 Option 3: E-mail an application to [email protected] Option 4: Fax an application to (207) 778-8429. To learn more, visit our list ofprograms and servicesor one of the office webpages below. Below is a list of behaviors by parents and/or caregivers that should be reported to Intake, keep in mind this is not an exhaustive list, we encourage anyone with concerns to make a report: Q: Who should I call? TTY: Maine Relay Services 711, Available Statewide 24 hours a Day Maine Center for Disease Control and Prevention (Maine CDC) provides leadership, expertise, information, and tools to assure conditions in which all Maine people can be healthy. Department of To report suspected child abuse and/or neglect call Intake 1-800-452-1999, if you are deaf or hard of hearing call 711 (Maine Relay). Phone: (207) 287-3707 If your child is eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program, is enrolled in an eligible school, and missed school meals due to COVID-19, they are eligible for a benefit of $7.10 for each day missed. Department of Most school aged children were issued P-EBT for August through November 2021 June 21 - 25, 2022 and for the remainder of the school year on August 29, 2022. Intake will also ask you for information regarding the family you are calling about including parent or guardian names, the names and ages of all children involved, the familys address and contact information, directions to the familys home if you have them, etc. P-EBT cards are for the individual child. For additional DHHS office locations, including Vital Records (birth, death, and marriage certificates) and the Health and Environmental Testing Lab, view our Administrative Offices list. This includes oversight of the CNA registry, conducting criminal background checks for employers to ensure staff are safe to care for our vulnerable citizens, and investigating allegations of unsafe practices/events in facilities as diverse as hospitals, nursing homes, assisted living facilities, and group homes. Once benefits are expunged they cannot be reissued. Or, call or visit your local DHHS office (listed by towns and cities) Current MaineCare members may contact Member Services for information about MaineCare-covered services. If you have not received a card for your eligible child by December 19, 2022, you can contact the Department at [email protected]. 11 State House Station Health Assistance MaineCare These programs help cover medical and preventative healthcare costs. The purpose of DCFOffices.org is to help citizens locate family services near their area. Once implemented, these rate increases will be effective as of January 1, 2023. To jump to the first Ribbon tab use Ctrl+[. No. These benefits were issued December 5, and available December 9, 2022. The Maine State Department of Health's mission is to advance the health and safety by providing programs and services that protect and improve the quality of life. They must have beenunder age 6 on September 1, 2021. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. For Long Term Care questions: see Machias Office. Any grocer is allowed to purchase wireless EBT equipment which makes curbside pick-up possible. Applicants and Current MembersTo apply for MaineCare, or to report changes to your name, address, phone number, income, assets, or household makeup, call the Office for Family Independence at:1-800-442-6003 (TTY 711).Or, call or visit your localDHHS office (listed by towns and cities), Current MaineCare members may contact Member Services for information about MaineCare-covered services.Phone: 1-800-977-6740 (TTY 711)Fax: 1-877-314-8775Email: Please destroy or simply throw away the card. For additional information about FOAA inquires, visit The Maine Freedom of Access Act Page. Maine is developing a plan to issue P-EBT benefits for the 2022-2023 school year. They cannot have received P-EBT as a school aged child for any month in the 2021-2022 school year. There are separate Reconciliation Applications for August through November (PDF) or December through June (PDF), and. Q: What happens once a report is made? To submit a question or comment concerning any DHHS service or program, please fill out the form below: Please do not include personal information such as social security number, date of birth, etc. 11 State House Station Eligibility for SNAP is based on income, assets, expenses and household size. If you are not sure which District Office covers your town: Select your town: /> District | Administrative Office Locations Calais 338 North Street, STE 1 Calais ME 04619 Map | Picture Caribou 30 Skyway Drive, Unit 100 Caribou ME 04736 Map | Picture Farmington When you will get it is anyone's guess in view of the mess that has been made of our postal services. If your children were not on SNAP you will receive a P-EBT card for each eligible child. 109 Capitol Street The Maine Department of Health and Human Services (DHHS) is in the process of implementing rate studies for Sections 2, 13, 17, 26, 28, 65, and 92. The DHHS Office of the Health Insurance Marketplace (OHIM) operates CoverME.gov, Maines state-based health insurance marketplace for affordable health coverage. However, to avoid missing future potential eligibility, you can apply for SNAP at MyMaineConnection. Details and information on DHHS, Farmington. Sign up at Notifications - Maine SNAP-Ed (mainesnap-ed.org) today to get text messages sent straight to your phone. Please remember it may take 14 days or longer to receive an EBT or P-EBT card due to postal delays. Augusta, ME 04333, Fax:(207) 287-9229 For EBT self-service, please visit https://www.pinetreecard.com/ Disability Determination Services (207) 287-9600 or 1 (800) 452-8718 Child Support Services Phone: (207) 624-4100 Online: Submit a question Reporting Fraud Hotline: 1-866-348-1129 Email: [email protected] Online: report fraud Eligible students not meeting any of the conditions above should APPLY FOR FREE/REDUCED PRICE MEAL BENEFITS UNDER THE USDA NATIONAL SCHOOL LUNCH AND SCHOOL BREAKFAST PROGRAM THROUGH THEIR SCHOOL. 1-888-568-1112 109 Capitol Street If your child has not been found eligible for this program, the first step would be to apply for it. TTY: Maine relay 711, Maine Department of Health and Human Services, Americans With Disabilities Act/Civil Rights Compliance. Keep in mind that Intake caseworkers are trained to gather the information needed to make a report, they will ask you questions to walk you through the reporting process. As of February 10, 2023, DHHS services will be temporarily available at the Maine Department of Labors CareerCenter at 5 Mollison Way from 8:30 a.m. to 4:30 p.m. For Child Support services: see Ellsworth Office, For Child Support services: see Augusta Office, Department of They must be eligible for Free/Reduced price meal benefits on the USDA National School Lunch Program meal benefit application. Augusta, Maine04333, Phone: (207) 287-3707 I have been in touch many times by emails to your office and you have never sent an answer. AUGUSTA - The Maine Center for Disease Control and Prevention (Maine CDC) today issued updated and additional freshwater fish consumption advisories, recommending limiting consumption of all fish or certain fish from six waterbodies in Maine.Two of the advisories are expansions of those issued last year for seven waterbodies, while four bodies of water are new additions to the . If you are a member of the news media and need immediate assistance during or outside of business hours, please contact: Jackie Farwell ), dial 0 and ask to speak to the duty worker who will either assist you by providing an answer to your question or who will assist you in locating your social worker. If no benefits are used from a P-EBT Card/Account for 9 months or more the benefits will be expunged or removed. A: Every report is documented and evaluated by an Intake caseworker under the supervision of an Intake supervisor. DHHS BOX 616 | AUGUSTA, ME 04332-6626 | 1-866-636-0355 | TTY: 711 About Us . The Department of Health and Human Services (DHHS) is comprised of various offices and divisions that oversee and administer critical programs and services for the state of Maine. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Farmington, ME - 04938. ), and any information about relatives of the family that you may be aware of. Communications Director, Maine Center for Disease Control and Prevention Bring joy to families in Maine by being a part of our supportive community. Shoppers can visit their local BJ's, Hannaford, Shaw's or Wal-Mart store online to find out what pick-up or delivery options are available near them. Option 1: Apply online through My Maine Connection. Unlike previous years, each school aged childs benefit is uniquely calculated based on the number of days they missed school meals due to COVID-19. Office for Family Independence Toll Free Call Center: 1-877-696-6775 Visiting the SW Complex Note: Please be aware that mail sent to our Washington D.C. area offices takes an additional 3-4 days to process due to security precautions. TTY: Maine relay 711. 1-800-432-7825. *The Lewiston District Office is closed temporarily. Health and Human Services OFI also provides child support services and disability determination services. To be eligible for this program, students must meet all of the following criteria: To be eligible for this program, children not yet in school must meet all of the following criteria: The summer benefit was $391 for school aged children and $390 for children under age 6. Department of Health and Human Services Use SHIFT+ENTER to open the menu (new window). If your child is eligible for P-EBT for the 2021-2022 school year, they will be issued on the same card. DHHS Students must be eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application, through one of the methods above. Contacts for Providers, Billing Agents, and Clearinghouses, Direct Deposit/ Electronic Funds Transfer Payment Authorization Form, Medicaid's Software Vendor, Billing Agent, & Clearing House (VBC) List. DHHS serves approximately one-third of the people of Maine, providing health care and social service . Nationwide 24-hour, toll-free 1-800-624-8404, TTY Out-of-State (after hours) 207-287-3492, Department of Benefits for students at nine additional schools were issued December 5, andavailable December 9, 2022. If you are looking to visit us in person, please see our list ofdistrict and administrative office locations. Augusta, Maine04333, Phone: (207) 287-3707 FAX: (207) 287-3005 They must have been under age 6 on September 1, 2021. You can apply through your school. Community colleges can verify students are enrolled in an associates degree or certificate program that is considered a career or technical education program, as defined by the federal Carl D. Perkins Act (most certificate and associate degree programs fit the definition), OR a course the community college has determined will make the student more employable. Option 1: Apply online through My Maine Connection. Check Website. Maine Department of Health and Human Services DHHS Tribal Collaboration Policy (PDF) Americans With Disabilities Act/Civil Rights Compliance; A: Intake will ask for information including your name and contact information (you may ask to be confidential or anonymous, please ask the Intake caseworker the difference between these two options). (Households who applied in the summer but did not receive a decision until September may have their summer P-EBT benefits issued in November.). SNAP eligibility cannot be determined retroactively. Most states offer the ability to apply for food assistance program online or in-person at local county offices. Students receiving SNAP or TANF benefits of at least $1 any month during the school year are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. Caribou DHHS Office 30 Skyway Drive, Unit 100 Caribou, Maine 04736 State of Maine Information Official USDA Information 1-800-432-7366 This is the Caribou DHHS Office located in Caribou, ME. These benefits were issued October 17, and November 7,2022. Health and Human Services Most states offer the ability to apply for food assistance program online or in-person at local county offices. Machias DHHS Office 38 Prescott Drive Machias, Maine 04654 State of Maine Information Official USDA Information 1-800-432-7846 This is the Machias DHHS Office located in Machias, ME. If you receive SNAP you may also be eligible to participate in Maine SNAP-Ed orSupplemental Nutrition Assistance Program Employment and Training (SNAP E&T). [email protected], Lindsay Hammes The Divisionprovides regulatory oversight of medical and long-term carefacilities in Maine. Keep all email correspondence for your records. To learn more, visit our list of programs and services or one of the office webpages below. DHHS Administrative Office 109 Capitol Street Augusta, ME 04333 Phone: (207) 287-3707 Fax: (207) 287-3005 TTY: Maine relay 711 Media Relations If you are a member of the news media and need immediate assistance during or outside of business hours, please contact: Jackie Farwell Communications Director, Maine Department of Health and Human Services For the OCFS organizational chartsclick hereor copy and paste this link to your navigational bar: www.main.gov.dhhs/ofcs/about-us. Eligibility for P-EBT for school aged children is dependent on being eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program. They must have been absent from school or attended remotely due to COVID-19. Households must submit a meal benefit application to establish free/reduced eligibility. To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at:https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. Bangor, Maine 04401. FAX: (207) 287-3005 (Students who applied over the summer may have their benefits issued in November.). The Department of Health and Human Services (DHHS) is comprised of various offices and divisions that oversee and administer critical programs and services for the state of Maine. The Official Department of Children & Families website belongs to a governmental agency and is no way related to DCFOffices.org. More info. Q: Can I call and find out if DHHS investigated a family? To receive free interpreter services, call 1-855-797-4357. To be eligible for the 2021-2022 school year. : (207) 624-7900; Fax: (207) 2875282TTY Users: Dial 711 (Maine Relay), Office of Child and Family Services Organizational Chart, Office of Child and Family Services Policies, Click here for DHHS policies for the Office of Child and Family ServicesPlease call AFFM if you need further any assistance: 207-827-2331 or 1-800-833-9786. 11 State House Station Offices/Divisions. 109 Capitol Street They are based on the average reduction in Child Care Food Program claims for the same month pre-pandemic. To find a workers supervisor, click the link below. If the child does not have a SS# or it was not provided to OFI you will need to enter 9999. Children who had a different number of remote days or excused absences received a different benefit amount. Benefits for the remainder of the school year were issued August 29, 2022. DHHS My food supplement balance is ZERO !!! I'm 72, a widow, and live on $808.00 a month! DHHS serves approximately one-third of the people of Maine, providing health care and social service support to children, families, the elderly, the disabled, people with mental illness or substance abuse issues, and the poor. Shaw's and Walmart accept both SNAP and EBT cash benefits. Fax Number: (207) 778-8410. Online:Submit a question, Hotline: 1-866-348-1129 The Office of Child and Family Services (OCFS) supports Maine's children and their families by providing children's behavioral health, child welfare, early intervention, and prevention services. P-EBT benefits (of $7.10 per day) are only issued for the days school meals were missed due to COVID-19, for students. Maine has, also, been authorized to issue P-EBT benefits for the summer of 2022. FAX: (207) 287-3005 Department of Health and Human Services Programs & Services If you believe you may also be eligible for SNAP, you can apply for SNAP at MyMaineConnection. Specialist: Eligibility for P-EBT for children under age 6 is dependent on them having received SNAP for the month in question. Contact Provider Services for claims and billing questions and concerns. OCFS Home The completed AD-3027 form or letter must be submitted to: This institution is an equal opportunity provider. The number is 800.977.6740, option 3. 11 State House Station 109 Capitol Street Policy-related questions, please visit the, following link to locate your Provider Relations. DHHS If you are deaf or hard of hearing and have a TTY machine, call 800.977.6741. Be sure to include your name and contact information. For questions regarding program eligibility and applications for MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement, please call: 1-855-797-4357 (Fax: 207-778-8429 ). Office for Family Independence A: At the time of the report the Intake caseworker may be able to give you a general idea about what is likely to occur based on the allegations in the report. If you made a report and still have concerns, call Intake to report the concerns. Temporary Changes to Benefits [email protected] To qualify, school aged children must be enrolled in a school that offers meals through the USDA National School Lunch Program and be eligible for the USDA National School Lunch and School Breakfast Programand be eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program. The Maine Department of Health and Human Services (DHHS) is excited to announce that Maine Supplemental Nutrition Assistance Program (SNAP) recipients are now be able to purchase eligible food items online at participating retailers using their Electronic Benefit Transfer (EBT) cards.
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