2015 ford explorer power steering control module
This time power steering actually went out while driving, after receiving 8 warning messages, I managed to get it to the Dealer, left the car running, Asst. $175.20 . To 2/26/18. Mustang. With adaptive headlamps. If a customers vehicle requires the replacement of the steering gear and it is necessary to order parts, Ford Motor Company will pay for one day of vehicle rental. NOTE: Calibration files may be obtained at www.motorcraft.com. Claiming a refund will not close the recall on the vehicle. NOTE: All refunds dated after July 1, 2015 must be claimed using Program Code 15N01. Update from May 19, 2018: Well the issue can back on 5/11/2018 at 35996 miles. D. 2014 Explorer - ABS, Service Advance Trac & Power Steering Loss (Not Rack & Pinon . MKS. Passenger compartment, without remote start, without keyless entry, 433 mhz. Ford Customer Service Division. Took the car to the dealer who replaced power steering unit for a fee of $1600.00. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Exc.Adaptive Cruise Control. Welcome to the Forum mwaller1027. Extra 300+ repair functions ( in-vehicle catalog) for specific models extend the capability to reset, regeneration, initiation, matching, etc. If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special Service Support Center. A. Owners may contact Ford customer service at 1-800-392-3673. The contact stated the power steering warning light was illuminated. NO IP-Restriction Autel always pursues HIGH PRODUCTS for you! The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist. With level 2. If this condition should occur, a message will display in the Instrument Cluster Message Center, a chime will sound to inform the driver, and the steering effort may be greater, especially at low speeds. Copyright 2019 Ford Motor Company REASON FOR THIS SAFETY RECALL In some of the affected vehicles, the power steering system may revert to manual steering mode due to the Power Steering Control Module (PSCM) detecting a motor position sensor fault. Explorer. ( Turning the vehicle Off ). Box 6251, Dearborn, Michigan 48121-6251. In addition, for a list of vehicles assigned to your dealership, visit https://web.fsavinlists.dealerconnection.com. Requests for approval after completion of the repair will not be granted. Without stability control. . Includes OEM software and we do the programming for you. They could not guarantee me that the issue would not happen again. Receivers and modules, sync, with navigation. The contact owns a 2014 Ford Explorer. This problem may be covered under warranty. This could result in the electric power steering assist system shutting down. Very concerning. The towing company had to call a flat bed tow truck to retrieve my vehicle and deliver to Ford. are trademarks of Autobeef LLC, All rights reserved. Without energi models. With plug-in model. 88,000 miles. C-Max. The contact stated while driving approximately 2 mph in a parking lot, the vehicle rolled forward and power steering assist fault warning light illuminated. Engine Control Module, Remanufactured Module Engine Control Eec. I did NOT!! Sudden loss of power steering assist while driving can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe mode, which removes power from the EPAS motor and defaults to manual steering. If this condition should occur, a message will display in the Instrument Cluster Message Center, a chime will sound to inform the driver, and the steering effort may be greater, especially at low speeds. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The failure mileage was approximately 88,000. They refused to cover the cost stating the damages were an accident. Without pro trailer backup. Mustang Mach-E. Without passive start. Additional related damage parts are subject to random selection for return to the Ford Warranty Parts Analysis Center (WPAC). Copyright 2019 Ford Motor Company ATTACHMENT IV Page 1 of 1 DEMONSTRATION / DELIVERY HOLD Safety Recall 14S06 Supplement #3 Certain 2011-2013 Model Year Explorer Vehicles Reprogram Power Steering Control Module and Steering Gear Extended Coverage DEALER Q & A Q1. Click to reveal This loss of steering problem seriously truamatized my wife. Without elect. MKT. She then waited a couple of minutes and restarted, but that didn't work the wheel was still locked. Led ctrl. Without F250, f350, f450, f550. 2015-18, trailer tow module, class 2. What do I need to do to get approval from Ford to get this problem fixed? Control Assembly, Control And Battery High Vol. The power steering control module (PSCM) calculates how much assist is needed based on the driver's input at the steering wheel and vehicle speed. Ford Motor Company wants you to have this safety recall completed on your vehicle. 2019-22, trailer tow module, class 2. NOTE: Follow the IDS on-screen instructions to complete the reprogramming procedure. Failure Date: 09/05/2018. Focus Electric. We picked up the vehicle on 5/17/2018 and the dealer stated that a sensor had shorted out which caused the issue. LABOR ALLOWANCES Description Program Code Labor Operation Labor Time Check for DTCs and reprogram PSCM NOTE: Closes program 14S06 and program 15N01 stays open 14S06 14S06C 0.2 Hours Check for DTCs, replace steering gear, check and adjust toe NOTE: Closes both programs 14S06 and 15N01 15N01 15N01E* 2.3 Hours * For vehicles that have safety recall 14S06 open and require a steering gear replacement under 15N01, but have exceeded 15N01 program terms of 10 years of service or 150,000 miles, please submit an Approval Request to the SSSC Web Contact Site for steering gear replacement approval prior to completing the repair. The software update may extend the time steering assist is maintained if a motor position sensor fault occurs. J2534 Programming with Smart Box 3.0 What is super SmartBox 3.0 VCI? Q3. Upon taking my vehicle to another reputable licensed mechanic, he did a scan of the vehicle, and found that there were other safety codes that popped up during the scan, such as the air bag in the middle, of the middle back seat that is not working, and would not deploy should I have an accident, this was not relayed to me during their recall repairs. With elect. After reading the codes the dealer said that the steering column had to be replaced and they would have to order one. If any loss of steering assist DTCs are present and program 15N01 is open, replace the power steering gear assembly at no charge (parts and labor) to the vehicle owner. Adaptive corner module. The contact stated that she had researched online and found NHTSA campaign number: 14v286000 (steering) that was similar to the failure experienced. The contact stated the power steering warning light was illuminated. Violation of this requirement by a dealer could result in a civil penalty of up to $7,000 per vehicle. The IDS software includes time based access to the IDS software, software updates and calibration files. 2012 Explorer-Power steering assist fault. As one of the most popular SUVs in America, the Ford Explorer has had its share of recalls. Complaints can be spread across multiple & redundant categories, & are not organized by problem. Flex. This website is using a security service to protect itself from online attacks. I even had to drive the core back because local wouldnt take it after they said they could. Sync module. Additional related damage parts are subject to random selection for return to the Ford Warranty Parts Analysis Center (WPAC). We don't sell/share your email. f. If programming does not resume automatically, proceed to the Module Programming menu and select the previously attempted process, PMI or MR. 6. With navigation system. Rentals will only be reimbursed for the day the vehicle is at the dealership for part replacement. Without adaptive speed control. 2019-22, hands free lift gate, without trailer pkg. Totally a pain in the ass. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall. Follow Extended Service Plan (ESP) guidelines for dollar amounts. MKT. I was not sure about what to do and turned the car off. Reprogram the PSCM using IDS version 91.03 or higher. I found a place that sell me a replacement the not Ford original but they gave me 2 year warranty. I drove 4.5 hrs to get the part then local Ford told me they couldnt put it in and told me to out source for install and they could program in well come whe it came time to program they said they sent it to a different shop outsourcing and gave me their info and now the power steering assembly has gone out again within a year of buying the new part. Upgraded of Autel MS908S Pro/ MaxiCOM MK908P/ Elite, MS908S PRO II is most wanted with level-up performance: User-friendly Android 10 5X faster Octa-core processor 16M Camera Enhanced 2048*1536 display 4G+128GB for fast running & data storage 5G&2.4 GHz Dual WiFi for efficient updatings. That's very very dangerous. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. If this condition should occur, a message will display in the instrument cluster message center and a chime will sound to inform the driver. Save my name, email, and website in this browser for the next time I comment. Corsair. Can't find the part you are looking for? Without turbo. F150. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. Affected vehicles are identified in OASIS. All. Receivers and controls, sync iii, with navigation to 06/19/2018. Obtain the original IDS that was used when the programming error occurred during Module Reprogramming (MR) or Programmable Module Installation (PMI). I could basely steer to stay on the narrow roads (no road shoulder) and pulled over as soon as I safely could into a church parking lot, and that was extremely difficult. I then had to force my wheel back into position, and at that point it resumed. On October 5, 2020 I was driving with my two children, and proceeded to make a left hand turn through an intersection when my steering locked up on me an pulled me into the right hand lane. Without trailer towing pkg. Modules & sensors, with side camera. Call 1-844-987-FORD. If you drive a 2011-2013 Explorer, theres a chance that youve already heard of the power steering issues or even experienced them yourself. Or you may contact us through the Internet at www.fleeUord.com. They called FORD Support and they were told to not replace it and to continue to drive the vehicle to see if it would come back on. ), [One stop Intelligent Diagnostic Tool]: LAUNCH X431 PRO5 obd2 scanner, TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news Giving you the confidence and up-to-date knowledge to get the job done, FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications, [J2534 COMPLIANT] - The Mastertech II is a, [FULLY VALIDATED BY TOP 6 OEMS] - Mastertech II has beenfully validated to operate withthe top 6 OEM, [PRE-CONFIGURED] - The pre-configured wireless and wired connections make it quick and easy to connect to a vehicle from your PC (requires PC compliant with OE specifications and software), [RIGHT TO REPAIR] - Supports 'Right to Repair' (R2R) initiatives, [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide. If you wish to contact us through the Internet, our address is: www.Fordowner.com. Reconnect the VCM to IDS and then connect to the DLC. NOTE: J2534 CANNOT directly work with these single devices. We do the programming for you. 4. To check compatibility, please contact auteldirect @ outlook . damping susp. I've been brand loyal to Ford for 13 vehicles now. i. Ford Explorer Power Steering Recalls: Worth Worrying? See modulator valve. The contact stated the power steering warning light was illuminated. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Vehicle without police package shown, vehicle with police package and others similar. 2014 ford explorer power steering control module . Door lock/alarm module. Recovering a module when programming has resulted in a blank module: NEVER DELETE THE ORIGINAL SESSION! If you are interested in advertising a for-profit service, contact us. ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Attachment IV: Q&A Owner Notification Letter Recall Reimbursement Plan QUESTIONS & ASSISTANCE Special Service Support Center (Dealer Assistance Only) 1-800-325-5621 Sincerely, David J. Johnson Copyright 2019 Ford Motor Company ATTACHMENT I Page 1 of 2 DEMONSTRATION / DELIVERY HOLD Safety Recall 14S06 Supplement #3 Certain 2011-2013 Model Year Explorer Vehicles Reprogram Power Steering Control Module and Steering Gear Extended Coverage OASIS ACTIVATED? The most recently reported issues are listed below. Expense: ADMIN Misc. Live Support Mon-Fri 9am-5pm est. Program Code: 15N01 Misc. c. Reconnect the VCM to IDS and then connect to the DLC. Advanced driver system. NOTE: Reprogramming of the PSCM is not required if the steering gear is replaced. They told me me that this was a very serious issue, and that they could not in all good conscience release the vehicle to me without repairing it, as it was considered at that point, UNSAFE TO DRIVE! The above services must be performed on all affected vehicles at no charge to the vehicle owner. Our commitment, together with your dealer, is to provide you with the highest level of service and support. If dealers find any loss of steering assist DTCs, the steering gear . Camera system, without trailer assist. Potential Number of Units Affected179,027. See less See more . Parked vehicle until able to take to local Ford dealership 1 week later (earliest appt, evidently loss of steering not such a big issue). Explorer. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. Light control module. After 5/6/19. Without keyless entry/start. What if you no longer own this vehicle? This is the first of 2 for this car. F150. Last update on 2023-04-26 / Affiliate links / Images from Amazon Product Advertising API. This closes both 14S06 and Extended Coverage Program 15N01. Certain 2011-2013 Model Year Explorer Vehicles . The problem has to do with an intermittent connection in the electric power steering gear. NOTE: Level 2/3/4/5/6. If it is just fuses, yes. Loss of power steering assist would require greater steering effort, especially at lower speeds, which may increase the risk of accident. With shelby. The contact related the failure to TSB: 13s14 (steering). all problems of the 2015 Ford Explorer REASON FOR THIS SUPPLEMENT Clarifying the repair coverage: For vehicles that have safety recall 14S06 open and require a steering gear replacement under 15N01, but have exceeded 15N01 program terms of 10 years of service or 150,000 miles, please submit an Approval Request to the SSSC Web Contact Site for steering gear replacement approval prior to completing the repair. Stop sending vehicles to the dealer or calling a mobile technician. The mechanic made the contact aware of NHTSA campaign number: 14v286000 (steering) however, the VIN was not included in the recall. Rear fixed camera module. FLEET OWNERS: If you still have concerns, please contact the Fleet Customer Information Center at 1-800-34-FLEET, Option #3 and one of our representatives will be happy to assist you. Reprogram Power Steering Control Module and Steering Gear Extended Coverage . The last date was August 17, 2019. Auto Level Control, Control And Act H Lamp Leve. 2nd. Related damage requires prior approval from the SSSC. The suspension was repaired as well as the wheel and tire replaced. Car & Truck. EcoSport. Ford Motor Company reserves the right to deny coverage for related damage in cases where the vehicle owner has not had this recall performed on a timely basis. Affected vehicles are identified in OASIS. The NHTSA recall number is 14V-286. Police Interceptor Utility. Copyright 2019 Ford Motor Company ATTACHMENT II Page 1 of 2 DEMONSTRATION / DELIVERY HOLD Safety Recall 14S06 Supplement #3 Certain 2011-2013 Model Year Explorer Vehicles Reprogram Power Steering Control Module and Steering Gear Extended Coverage New! She drove it about 2 miles further to the HEB grocery store and that's when the steering locked up and she coasted into the parking lot fighting the steering wheel the whole time. The recall began on July 23, 2014. With keyless entry/start. PARTS REQUIREMENTS / ORDERING INFORMATION (If applicable DTCs are present.) NOTE: If the original session is not listed in the previous session list, click the Recycle Bin icon at the lower right of the previous session screen. The error codes were still displaying as well. Voltage control & battery. Guided Functions provides step-by-step guidances to complete complex service operations for VAG cars, like: Bently, VW, Audi, Skoda, Seat, etc. No guarantee. The service tech advised to bring the Explorer in today and they would also handle the recall fix and check the steering problem. Check OASIS to determine eligibility. CAMERA SYSTEM. Call Toll Free 1-844-211-6126 AllUsedParts, LLc 208 W. 19th Street Kansas City, MO 64108 If your scan tool can access fault codes and the only one you retrieve from other modules is the U0131, try to access the PSCM module. What if a customer experiences loss of steering assist after the module has been reprogrammed? From there, youll probably get sent to a nearby Ford dealer where theyll make the appropriate repairs free-of-charge. PARTS RETENTION AND RETURN Follow the provisions of the Warranty and Policy Manual, Section 1 WARRANTY PARTS RETENTION AND RETURN POLICIES. EXCESS STOCK RETURN Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000. Dealership quoted $2500 to fix. EcoSport. I was surprised my car with that mileage experience such type of problems. The manufacturer was not made aware of the failure. saw problem, however, after they turned off the car they could not replicate the warnings or get a code from the computer. Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. MT labor requires prior approval from the Special Service Support Center. The daily rate can include applicable taxes but are not allowed to exceed the stated daily rate. Explorer Limited 3.5L V6. If she would not have seen the Warning on the dash display it would have caught her by surprise.
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